Sorry I was a bit busy for the past few days. We had to go to Batu Pahat to install a PBX system. And as usual, the load of crap I had to face:
- The contractors we behind schedule on the renovations. This means we have to return sometime next week for the remaining phones
-Someone received the delivered the stocks before we arrived but hid them somewhere else
-The Main Distributor fucked up as they forgot two interface cards
-The ppl there actually do not like to work Ovetime so we had to work as fast as we can
On Friday afternoon, we started off the trip with an emergency visit to Seremban as they had some problems with their lines there. With that out of the way, we continued our journey. The trip took us about three and a half hours, with rest stops (yes, its sleepy-boring when driving for more than 20 minutes) and the last leg of the journey, a very slow 30KM drive moving off from the Highway towards town.
Anyway, we arrived in the evening before they closed for the day. Enough time for me to assess the damag...... er, I mean, progress. The contractors have laid all the necessary cabling for the new extensions. But not for the remaining room. The schedule says the room should be ready tomorrow, with tables and the additional cabling, and latest by Sunday. Yeah right. They're way behind schedule.
After consulting the customer and verifying the floorplans, we checked into our Hotel.
On the next day (Saturday), the technicians from the Distributor arrived and after some searching, we found the stocks and opened them. And to my Horror, two interface cards were not packed. So, after some phone calls, the Distributor couriered the cards to us via some Bus Service. (How, I am not sure and I don't want to know). It would have been a great help if the Distributor's Johor branch could help but the Manager there is more concerned about the overtime and travelling costs of sending his technicians here. By afternoon, we have completed the installation. I could go back home but because of the left out cards, we had to stay for another night. And there is also another matter about getting some staff to open the door for us since tomorrow is a Sunday. The Manager asked around but no one was interested in doing overtime. So, it boiled down to the two reluctant beautiful girls to get the job done. The were happy to do it once I convinced them that they do not have to be there the whole Sunday; just open the doors for us, and we'll call you when we're finished.
On the last day, the cards came about 1130 in the morning and this completes our installation.
[Update: 27.03.2006]
The customers were panicking because the Distributor's promise to me to have a technician on standby on Monday did not materialise. So, after much phone calls, the Johor Branch (reluctantly) will send his technician on Tuesday.
This is the problem we face because as consultants to this projects, we literally have to count on the Distributor to get the job done. And lately, our installations were not so smooth.
This is their old system. On the right are the new cables and junction box
Once the new system is up, we took the old one off
We also transferred all the Telekom lines too
And the old system is ready to be boxed up and stored away
A courier who delivered the cards (with his family)
