"Here. This is the phone that's not working."
"What's wrong with it?"
"You tell me, the caller can't hear us."
"Mind you, its a new phone."
"New? Its not new anymore."
"It new, la. We just got it from you."
"Lady, that was more than two years ago. Besides, how can it get so dirty just sitting in the office?"
" Er, ......"
"Anyway, the caller can't hear us. Anything wrong? Is it the cleaner's fault."
"Can't say. But definitely, their perfume is everywhere in the phone."
"I'll have to take it back for further diagnisos"
"OK. Do what you want."
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