The problem with Streamyx

Last Saturday, while I was away, there was a huge thunderstorm. And after that, I noticed that the very next day, after my beauty sleep, there was no Internet. I thought it was something to do with the Telekom's exchange. But no. After a few days, I lodged a complain and today, they came.

Turned out that out 10 year old modem, the 'best'
of its kind at that time, was not so lucky. So, the
guy swapped it for a new modem. Amazingly, the
Internet felt faster....