Things went wrong the moment we arrived at KLIA. Usually, to gain entry to the cargo area, you would need to spend a lot of time waiting at the gates so that the Customs people would let you in. And if you're lucky enough, the second gate would take an even longer time. But unfortunately, we got past both gates within minutes instead of the customary two hours. Because we arrived too early, we could not start work at the documents said "after 1130". And we had to wait until after 1215.
And after five hours of work, the customer thought that we did the wrong thing. The original plan was to move both system and junction box to above the fax machine. Initially, I wanted to suggest to have them move vertically upwards near to the ceiling but as soon as she had shown me the sketches done my SOMEONE who FORGOT to tell me about it, we followed the plan. Unfortunately, this plan was not "approved" as the customer assumed we would take it to the Manger who will then approve it. Unfortunately, that SOMEONE assumed the customer would do it instead. By this time, both of us were dead tired and were in no mood to counter anyone and so, I diplomaticlly told the customer, we followed the plan and also explained the logic behind the move. By the time she agreed, both of wee already rushing out and into the van to go home because it was already past five in the evening.
Moral of the story:
If the customer is clueless about everything even after the meeting, never ever let the customer have a lot of free time watching you as they can start to think about things.
This is the phone system and its
junction box. The phone system
is almost 15 years old and is still
working fine. Go Toshiba!
junction box. The phone system
is almost 15 years old and is still
working fine. Go Toshiba!
I let my technician mark and remove the cables out
of the junction box. Indirectly, I am training him
of the junction box. Indirectly, I am training him
I quietly snap some weird photos in
the office such as this radio with a
makeshift antenna tied to the
sprinkler system
the office such as this radio with a
makeshift antenna tied to the
sprinkler system
Half an hour later, it was all ready and we removed the
junction box, leaving a square hole on the wall.
junction box, leaving a square hole on the wall.
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