But on the serious note, I am very happy not because of the emerging trend of these new machines but the response of this Company which actually listened to message. Although I personally believe that Customer Service is still relatively new even after a decade has passed, I am happy that there are some who will do their best to make sure the customer is not left stranded during a transaction or when they do need assistance.
|Finally, I resisted and decided to get item #53, which is a RM1.00 bread.|
Unfortunately, after following all the instructions, it would not accept my money.
|And in less than an hour, the machine is fixed.|
Wow. talk about customer service!