When I was a small kid, my parents clean up after me. Now, I have small kids, I clean up after them. When I went to the service industry, I cleaned up after everyone since day one.
But the similarities ends there. You see, a simple clean-up is just a matter of picking up things and/or putting them into the correct place. But in the service industry, clean-up could start from damage-control to error correcting. In other words, covering for your colleagues's mistakes. And usually, no one appreciates it until you speak up or own up abut the deed when you colleague forgets about your part.
And some, even if you did it, no one cares. Just like today, where a simple "line out" complain from a customer sent me to the main building's Telekom riser. Seems that someone who has upgraded their phone lines was a bit too rough and so, one of the affected cables has problems. Luckily, there were extra cables going back up to the customer's office. Phew.
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